Refund Policy

Introduction

At Learn | Play | Chess, our commitment is to provide high-quality chess education through meticulously designed class packages and lessons led by experienced instructors. We understand the importance of commitment and preparation in both teaching and learning. Thus, we have a strict No Refund Policy.

Policy Statement

Once a class or package is purchased, Learn | Play | Chess does not offer refunds under any circumstances. This policy is in place to ensure the allocation of resources, including instructor time and class availability, to our committed students. By purchasing any of our class packages or lessons, you acknowledge and agree to this No Refund Policy.

Class Packages and Scheduling

Learn | Play | Chess offers various class packages, including 1, 4, 8, 12, 24, and 48 lesson options. Each lesson is designed to last 1 hour, focusing on a comprehensive chess curriculum suitable for different skill levels and age groups.

Disclaimer:

• Scheduling: Upon purchasing a package, it is imperative to contact Learn | Play | Chess to schedule your classes. Our scheduling system is designed to accommodate your preferred dates and times to the best of our ability, subject to availability.
• Classroom Dynamics: Our classes are intentionally kept small, with a maximum of 10 students per course, to ensure personalized attention. We group students by similar age ranges to foster teamwork and an optimal learning environment.

Class Options and Specifics:

• Chess in Mandarin: Classes focus on beginner to intermediate levels, taught exclusively in Mandarin.
• Trial and Standard Lessons: Offered for various skill levels, focusing on strategies, tactics, and higher-level thinking.
• Lessons with Grandmaster Tamaz Gelashvili: Advanced classes available both in-person and online, covering higher-level openings, defenses, and game analysis.

Agreement to Policy

By purchasing any class package or lesson from Learn | Play | Chess, you:

1. Agree to check our schedule page and ensure your availability matches the offered class dates, times, and appropriate age groups.
2. Understand that once a purchase is made, there will be no refunds provided for any reason, including but not limited to personal circumstances, scheduling conflicts, or discontinuation of services.
3. Acknowledge that this No Refund Policy is part of our terms of service, and by making a purchase, you accept this policy in its entirety.

Modifications to the Policy

Learn | Play | Chess reserves the right to modify this No Refund Policy at any time. Any such changes will be effectively immediately upon posting on our website. Your continued enrollment in classes following any such changes constitutes your acceptance of the new No Refund Policy.

Contact Us

If you have any questions or concerns about this No Refund Policy, please contact us before making your purchase. Our team is dedicated to ensuring clarity and understanding regarding our policies and is here to assist with any inquiries